Diverse IT Devices, Heavy Operation Workload
Managing various devices like PCs, routers, switches and servers from different vendors is complex and labor-intensive, especially with limited IT staff.
Typical Challenges
Widespread Devices, High Maintenance Cost
IT devices across retail chains in sectors like clothing and food, as well as enterprise branches and partners, are difficult to manage and maintain efficiently.
Lack of Real-time Monitoring and Quick Response
Without standardized IT services, inspections rely on manual experience and dynamic data is not visible in real time. Reactive maintenance makes it hard to detect, locate, and resolve issues promptly.
Schematic design
Tailored remote IT operation and maintenance solution for enterprise, solve management challenges and improve operation & maintenance performance.
24h
24/7 Rapid Response
60%
60% IT Support Costs Reduced
2.0X
2× Faster Maintenance
30%
30% Higher Service Level
Centralized Device Management
Batch deployment and configuration. Manage all IT and unmanned devices remotely, no onsite presence needed. Lower costs, improve efficiency and ensure stable operation.
Bulk Deployment
Cross-Platform Maintenance
Data Visualization
IT Asset Management
Key Device Status Alerts
Monitor device status in real time with customizable alert policy. When issues occur, alerts are instantly sent to designated personnel for quick troubleshooting, ensuring uninterrupted business continuity and 24/7 remote maintenance.
Screen Wall Monitoring
Remote Inspection
Alert Policies
Remote Assistance
Fine-Grained Authorization
Customize device access based on roles and responsibilities. Assign devices to different personnel with flexible access withdrawal. Supports full operation recording to clearly track actions, ensure responsibility, and prevent unclear maintenance incidents.
Multi-Factor Security
Role-Based Permission Management
Operation Recording
Security Auditing
Secure IT Resource Sharing
Break regional and network barriers by connecting headquarters and branches into a unified LAN. Enable cross-branch data sharing, reduces repetitive operations, simplify IT management, and improve security for smarter operations.
Cloud Backup
Link Monitoring
Traffic Usage Monitoring
Resource Reporting
Application Scenarios
Enterprise IT Devices Troubleshooting
Retail POS System Maintenance
Remote Ad Update for Digital Signage
IT Outsourcing Remote Support
Intranet System Maintenance
Remote Server Management
Automated Monitoring & Maintenance of Food Baking Equipment
Remote Maintenance of Android Devices
Remote Operation and Maintenance Solution